Refund Policy
This Refund Policy explains the refund-related conditions for courses, test series, online classes, recorded lectures, study material, PDFs, notes, pen drive courses, self-study programs and other educational services offered by Ramana Sri IAS.
Quick Overview
- Refunds are limited and case-based
- Digital access is generally non-refundable
- Duplicate payment may be reviewed
- Refund request should be raised quickly
- Final decision remains with Ramana Sri IAS
General Refund Policy
Ramana Sri IAS provides educational services for UPSC Maths Optional, IFoS Maths Optional, test series, PYQ courses, revision programs, online classes, self-study programs and related academic support.
Since many of our services include digital access, online classes, recorded lectures, test series, PDFs, notes and study material, refunds are limited and may be allowed only under specific genuine conditions mentioned in this policy.
Services Generally Non-Refundable
Fees paid for the following services are generally non-refundable once course access, login details, study material, class access, test series access or digital content has been provided.
- Online course access
- Recorded video lectures
- Pen drive course material
- Self-study course access
- Revision course access
- Test series access
- PYQ course access
- PDF notes and worksheets
- Study material and books
- Discounted or special-offer courses
Cases Where Refund May Be Considered
A refund request may be reviewed only in genuine cases. Approval is not automatic. The institute will check payment details, course access status and service usage before making a decision.
- Duplicate payment for the same course
- Payment deducted but admission not activated
- Payment made by mistake before any course access
- Verified payment gateway issue
- Incorrect transaction requiring review
- Any genuine case approved by management
Refund Request Timeline
Students should raise a refund request within 7 calendar days from the date of payment. Requests received after this period may not be accepted.
If course access, recorded lectures, study material, test series, PDFs, notes or any other digital content has already been provided or used, the fee will normally be treated as non-refundable.
No Refund for Change of Mind
Refunds will not be provided for change of mind, lack of time, change in preparation plan, inability to attend classes, personal reasons, device issues, internet issues, schedule mismatch, non-attendance or failure to use the course after enrollment.
Students should carefully check course details, fee structure, batch type, course mode and service conditions before making payment.
Digital Content and Course Access
Once digital content is shared or activated, including recorded videos, PDFs, notes, test series, online portal access, worksheets, class links or login details, the fee is generally non-refundable.
This condition is necessary because digital educational content can be accessed, downloaded, viewed or used immediately after activation.
Course Transfer or Adjustment
In some genuine cases, Ramana Sri IAS may allow course transfer, batch change, course adjustment or fee adjustment instead of refund. This will depend on the situation, course type, access status and approval from the institute.
Such adjustment is not a right and will be decided only by Ramana Sri IAS after reviewing the request.
How to Request a Refund
To request a refund, the student should contact Ramana Sri IAS with complete payment and admission details. Incomplete refund requests may take longer to review.
- Student name
- Registered mobile number
- Registered email ID
- Course or service purchased
- Payment date
- Transaction ID or payment screenshot
- Reason for refund request
- Course access status, if any
Refund Processing Time
If a refund is approved, it may be processed through the original payment method or another suitable method decided by Ramana Sri IAS.
Approved refunds may take 7 to 10 working days after approval, depending on the bank, payment gateway or payment service provider.
Final Decision
The final decision regarding refund approval, rejection, transfer, course adjustment or fee adjustment will be taken by Ramana Sri IAS after reviewing payment details, service usage, access status and the reason for the refund request.
This policy may be updated from time to time. The updated version will be published on this page.
Contact for Refund Requests
For refund-related queries, students may contact Ramana Sri IAS through the official details below.
Frequently Asked Questions
These quick points help students understand the most important refund conditions before admission or payment.
Is the course fee refundable after admission?
Once admission is confirmed and course access or study material is provided, the fee is generally non-refundable.
Can duplicate payment be refunded?
Yes, duplicate payment cases may be reviewed after checking transaction details and payment records.
Can I get refund if I do not attend classes?
Non-attendance, lack of time, personal reasons or change of preparation plan generally do not qualify for refund.
How long does approved refund take?
Approved refunds may take 7 to 10 working days depending on the bank, payment gateway or payment service provider.
Contact Ramana Sri IAS for Payment or Admission Support
Before making payment, students may contact our team to understand course details, fee structure, batch type and admission process clearly.